The standard shipping method is UPS Ground. Express and rush deliveries are available (See Rush Orders). Due to the nature of our products, some items may be shipped directly from the manufacturer and therefore will arrive separately from the remainder of your order.
Extremely heavy or bulky shipments may incur additional charges. You will be notified beforehand if this rare circumstance occurs.
Will I be charged sales tax on my purchases?
Orders shipped to customers within the state of Wisconsin will be charged sales tax which will be added to your order during checkout. There is no state sales tax required on shipments made to locations outside of Wisconsin.
How long before my order ships?
Your order will be shipped within the business days indicated by each of the items you ordered and delivered to you in approximately five business days from the ship date for UPS Standard Delivery and two business days for Express Delivery. For example: If the item is showing to allow 10 business days to ship, you will need to allow 15 business days to receive your order for UPS Standard Delivery and 12 business days for Express Delivery.
UPS overnight delivery is available for orders requiring immediate shipment. Contact our customer service representatives at 1-800-968-4632 weekdays between 9am - 4pm CST for product availability and shipping surcharges.
If an item on your order is backordered you will receive an email explaining the delay. If you are short on time, please contact our customer service representatives at 1-800-968-4632 weekdays between 9am - 4pm CST to discuss which shipping option is best for you.
Be sure to allow adequate time for the actual delivery of your order based on the shipping option you selected when the order was placed.
How do you handle shipments outside of the Continental U.S.?
Shipping is only available within the United States and its territories as well as Canada. Payment is accepted in US dollars only.
It is the customer's responsibility to ensure that the shipping address that is given to us is an address that the customer will be able to receive the merchandise at. It is the customer's sole responsibility to ensure receipt of the package that is left at the door.
It is the customer's responsibility to provide a shipping address that is accurate and that UPS can deliver to. The UPS driver at his discretion may choose to leave the package at the door, if the package is left at the door, it will be customer's responsibility. Additional fees will be charged for incorrect addresses listed on the order, or for any change of address once the order has shipped.
Weddings By Dezign assumes no liability for packages left at the door. It is highly recommended that someone is available at the shipping address to sign for the package.
Any item that is received damaged in shipment or manufacturer defective must be reported within 48 hours of receipt and will be exchanged for you without charge. (Exchange for exact item only)